What If? So What?

58 - What if You Had 10 Seconds to Figure Out Your Customer Journey? An Interview with AMA's Todd Unger

What If? So What? is the podcast where we discover what’s possible with digital and figure out how to make it real in your business. Join host Jim Hertzfeld, Principal and Digital Strategist, as he interviews industry experts and veterans to dissect the buzz, challenge the status quo, and translate grand visions into tangible actions. Because it's not just about dreaming big, it's about asking the right questions: 'What If?' 'So What?’, and most importantly, “Now What?”

More episodes

58 - What if You Had 10 Seconds to Figure Out Your Customer Journey? An Interview with AMA's Todd Unger

Wed, 11 Sep 2024
57 - What if Your Mobile Provider Could Predict When Your Car Would Break Down? An Interview With Kevin Colletti

Wed, 14 Aug 2024
56 - What if Your Assembly Line Was Replaced by Lines of Code? An interview with Kevin Espinosa

Wed, 31 Jul 2024
55 - What if Semiconductors Were Gone For Just One Day? An Interview With Carolyn Henry of Intel

Wed, 17 Jul 2024
54 - What if You Didn’t Need People To Make Your Technology Work? An Interview With Bradie Speller

Wed, 03 Jul 2024
53 - What If Intuition Built Your Website? An Interview With Neelima Sharma of Lowe's

Wed, 19 Jun 2024
52 - What If Your Twin Was Living In Your Computer? An Interview With Claus Torp Jensen

Wed, 05 Jun 2024
51 - The Rundown: 5 Technologies You Didn't Know You Needed

Wed, 22 May 2024
50 - What if You Could Be as Customer Obsessed as a Retailer? An Interview With James Hannis, Chief Architect Cardinal Health

Wed, 01 May 2024
49 - What if Your Commute Could Change the World? An Interview With Keith Tomatore, Automotive Industry Leader

Wed, 17 Apr 2024
48 - What if You Ran Your Innovation Lab Like a Casino? An Interview With Eisaiah Engel, Author of "Innovation Casino"

Wed, 03 Apr 2024
47 - What if Digital Could Outsmart Climate Change? An Interview with Kristine Swan, Bayer Crop Science.

Wed, 20 Mar 2024
46 - What if AI Was Your Most Strategic Hire? An Interview With May Habib CEO of Writer

Wed, 06 Mar 2024
45 - What If Your Data Could Speak? The AI Revolution in BI. An interview with Nico Frantzen.

Wed, 21 Feb 2024
44 - What if Web Search Results Came From Soul Searching Results? An Interview With Justin Racine

Thu, 22 Jun 2023
43 - What If College Was Just a Pit Stop? An Interview With Luca Ranzani

Thu, 08 Jun 2023
42 - What If the Patient Experience Started Way Before Your Doctor's Visit? An interview with Tara Becker.

Thu, 25 May 2023
41 - What If Design is the Difference Between a Product Life and Death? An Interview with Keith Wolf.

Thu, 11 May 2023
40 - What If Jim and Kim Answered Your Burning Questions?

Thu, 27 Apr 2023
39 - What If Loyalty Is About Building Trust, Not Accumulating Points? An Interview with Justin Huckins

Thu, 13 Apr 2023
38 - What If Generative AI Becomes Better Than Humans At Content Marketing? An Interview with Eve Sangenito

Thu, 06 Apr 2023
37 - What If Data Was a Product You Could Sell? An Interview with Eric Walk, Director of Digital Strategy at Perficient

Thu, 16 Mar 2023
36 - What if AI was the new knowledge worker in town? An interview with Brian Flanagan, Digital Experience Strategist at Perficient

Thu, 02 Mar 2023
35 - What If Data and Intuition Could Hold Hands? An Interview with Will Stacy, Chief Marketing & Digital Officer at GM Financial

Fri, 23 Sep 2022
34 - What If Robots Really Did Run Your Business?

Tue, 06 Sep 2022
33 - What If Your Customers Were Actually Your Fans? An Interview with Diego Pinzon, Director of Digital Media and Content at MLS’s Atlanta United

Thu, 04 Aug 2022
32 - What If You Didn’t Need to Be (or Even Beat) Amazon? An Interview with Novella Green, director of digital and customer experience for the American Nurses Association

Tue, 05 Jul 2022
31 - What if Everyone Could Be a Front-line Worker? An Interview with Ron Thurston host of “Retail in America” & Spotify’s John Gregory

Tue, 21 Jun 2022
30 - What If You Don’t Know Your Customers Like You Think You Do? An Interview with Andy McMillian and Janelle Estes from User Testing

Tue, 07 Jun 2022
29 - What If Digital Business Is Business As Usual?

Tue, 24 May 2022
28 - What If Great Golf and Great Tequila Had One Thing in Common? An Interview with PGA's Abraham Ancer

Tue, 05 Apr 2022
27 - What If You Had to Lead Digital Natives as a Digital Immigrant? An Interview with Marketing Mojo's Lisa Bowman

Tue, 10 Aug 2021
26 - What If You Could Speak Marketing and IT? An Interview With Assurant's Robert Nelms

Tue, 27 Jul 2021
25 - What If You’re Thinking About Innovation All Wrong?

Tue, 22 Mar 2022
24 - What If You Could Measure Everything That Matters? An Interview With Google's Neil Hoyne

Tue, 22 Feb 2022
23 - What If You Could Make Employee Experience Part of Your Customer Experience? An Interview With Microsoft's Chris Echelmeier

Tue, 08 Feb 2022
22 - What If the Key to Digital Success Is Getting Back to Basics? An Interview With Alan Hart

Tue, 25 Jan 2022
21 - What If Mark Cuban Joined Our Podcast?

Tue, 11 Jan 2022
20 - What If You Could Know Your Customers Like You Know Your Family? An Interview With Pegasystems Matt Nolan

Tue, 14 Dec 2021
19 - What If Everything You Need to Market a Product Came from Customers? An Interview With Optimizely's Mike Bernard

Tue, 30 Nov 2021
18 - What If Innovation Was Easy?

Tue, 16 Nov 2021
17 - What If Strategy Is Really in the Execution?

Tue, 02 Nov 2021
16 - What If You Could Reinvent Retail... Again? An Interview With Spotify's John Gregory

Tue, 05 Oct 2021
15 - What If You Could Meet Your (Clothes) Maker? An Interview With Logility's Shawn Reynolds

Tue, 21 Sep 2021
14 - What if Your Personal and Professional Brand Could Be the Same? An Interview with National Geographic's Kelsey Flora

Tue, 07 Sep 2021
13 - What if You Never Had to Go to Your Doctor's Office Again? An Interview With Adobe's Tom Swanson

Tue, 24 Aug 2021
10 - What if You Could Innovate On-Demand? An Interview With The Hershey Company's Andy Hunt

Tue, 13 Jul 2021
9 - What if Execution Really Is Strategy?

Tue, 29 Jun 2021
8 - What if Data Has Become the Customer Experience? An Interview with Arvind Murali

Tue, 26 Jan 2021
6 - What if You Could Deliver Anything as Soon as It Was Valuable? An Interview with Jeff Small

Tue, 26 Jan 2021

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