NN/g UX Podcast

46 - Bonus: Journey-Centric Design: The Evolution of UX Design Operations (feat. Kim Flaherty, NN/g)

The Nielsen Norman Group (NNg) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com

More episodes

46 - Bonus: Journey-Centric Design: The Evolution of UX Design Operations (feat. Kim Flaherty, NN/g)

Fri, 25 Oct 2024
45 - 43. Responsible AI (feat. Paige Lord, Sr. Product Marketing Manager at GitHub)

Fri, 11 Oct 2024
44 - 42. Icons that Work (feat Kate Kaplan, Insights Architect @ NN/g)

Fri, 13 Sep 2024
43 - 41. UX Accessibility and Designing for Neurodiversity (feat. Stéphanie Walter)

Fri, 23 Aug 2024
42 - 40. Managing Priorities (feat. Harry Max, author and managing partner at Peak Priorities LLC)

Fri, 19 Jul 2024
41 - 39. Cross-Cultural UX Research (feat. Feifei Liu, International UX Researcher)

Fri, 10 May 2024
40 - 38. User Interviews (feat. Steve Portigal, Research Consultant and Author)

Thu, 11 Apr 2024
39 - Bonus Episode: Design’s Role as AI Expands (Feat. Don Norman and Sarah Gibbons, VP at NN/g)

Thu, 28 Mar 2024
38 - 37. XR: Improving Learning Outcomes

Fri, 01 Mar 2024
37 - 36. AI & UX: Innovations, Challenges, and Impact

Fri, 16 Feb 2024
36 - 35. Wireframing & Prototyping (feat. Leon Barnard, Content Manager, Balsamiq)

Fri, 02 Feb 2024
35 - 34. Data-Driven Decision-Making and Intranet Design (feat. Christian Knoebel and Charlie Kreitzberg, Princeton University)

Fri, 05 Jan 2024
34 - 33. Tracking UX Progress with Metrics (feat. Dr. John Pagonis, UXMC, Qualitative and Quantitative Researcher)

Mon, 04 Dec 2023
33 - Quick Update: Episodes Now On YouTube!

Fri, 13 Oct 2023
32 - 32. Conducting Research with Employees (feat. Angie Li, UXMC, Senior Manager of Product Design at Asurion)

Fri, 08 Sep 2023
31 - 31. Service Design 101 (feat. Thomas Wilson, UXMC, Senior Principal Service Designer & Strategist)

Fri, 11 Aug 2023
30 - 30. Stakeholder Relationships (feat. Sarah Gibbons, Vice President at NN/g)

Fri, 07 Jul 2023
29 - 29. UX Mentorship (feat. Tim Neusesser, UX Specialist at NN/g, and Travis Grawey, Director of Product Design at OfficeSpace)

Fri, 02 Jun 2023
28 - 28. Games User Research (feat. Steve Bromley, author and games user researcher)

Fri, 05 May 2023
27 - 27. Customer Journey Management (feat. Kim Salazar, Sr. UX Specialist at NN/g and Jochem van der Veer, CEO/Co-Founder of TheyDo)

Sat, 08 Apr 2023
26 - 26. The Evolution of UX (feat. Dr. Jakob Nielsen, Co-Founder & Principal, NN/g)

Fri, 03 Mar 2023
25 - 25. Discount Usability: Expert Reviews and Heuristic Evaluations (feat. Evan Sunwall, UX Specialist, NNg)

Fri, 03 Feb 2023
24 - 24. Artificial Intelligence: What Is It? What Is It Not? (feat. Susan Farrell, Principal UX Researcher at mmhmm.app)

Fri, 06 Jan 2023
23 - 23. Building Better Products with a Better Mindset (feat. Ryan Hudson-Peralta, Principal Experience Designer at Rocket Homes)

Fri, 30 Sep 2022
22 - 22. UX, Big Data, and Artificial Intelligence (feat. Kenya Oduor, Ph.D., founder of Lean Geeks)

Fri, 12 Aug 2022
21 - 21. Making Your Visual Designs Work Harder For You (feat. Kelley Gordon, Digital Design Lead at NN/g)

Fri, 03 Jun 2022
20 - 20. What Makes a "Good" UX Professional?

Tue, 19 Apr 2022
19 - 19. Designing a UX Career (feat. Sarah Doody, Founder of the Career Strategy Lab)

Fri, 18 Mar 2022
18 - 18. Presenting UX Work in a Compelling Way (feat. David Glazier, Senior Staff UX Designer at Illumina)

Fri, 04 Feb 2022
17 - 17. User Research Trends: What's Changed and What Hasn't (feat. Erin May and JH Forster, hosts of Awkward Silences)

Fri, 07 Jan 2022
16 - 16. What's up with DesignOps? (feat. Kate Kaplan, Insights Architect at NN/g)

Mon, 13 Dec 2021
15 - 15. The Metaverse, Blockchain, and UX (feat. Geoff Robertson, Founder & UX Specialist at Chockablock)

Mon, 08 Nov 2021
14 - 14. Keeping Product Visions User-Centered (feat. Anna Kaley, UX Specialist at NN/g)

Thu, 14 Oct 2021
13 - 13. Special Edition: What's the "UX hill" you would die on?

Fri, 08 Oct 2021
12 - 12. ResearchOps (feat. Kara Pernice, Sr. VP at NN/g)

Fri, 02 Jul 2021
11 - 11. Solo UX: How to Be a One-Person UX Team (feat. Garrett Goldfield, UX Specialist at NN/g)

Fri, 04 Jun 2021
10 - 10. On Delight, Emotion, and UX - Flipping the Script with UX Specialists Therese Fessenden & Rachel Krause

Fri, 07 May 2021
9 - 9. You Are Not the User: How the the False Consensus Effect Can Lead Good Design Astray (feat. Alita Joyce, UX Specialist at NN/g)

Fri, 02 Apr 2021
8 - 8. Thinking Beyond Interactions: Omnichannel Experiences and CX (feat. Kim Salazar, Sr. UX Specialist at NN/g)

Fri, 05 Mar 2021
7 - 7. Lessen Digital Misery with Complex Apps (feat. Page Laubheimer, Sr. UX Specialist at NN/g)

Fri, 05 Feb 2021
6 - 6. Ethics in UX (feat. Maria Rosala, UX Specialist at NN/g)

Fri, 01 Jan 2021
5 - 5. ROI: The Business Value of UX (feat. Kate Moran, Sr. UX Specialist at NN/g)

Fri, 04 Dec 2020
4 - 4. Creativity During a Crisis (feat. Aurora Harley, Sr. UX Specialist at NN/g)

Fri, 06 Nov 2020
3 - 3. UX Careers: Growing in (and out of) Your Current Role (feat. Rachel Krause, UX Specialist at NN/g)

Fri, 09 Oct 2020
2 - 2. Empathy, Adaptability, and Design (feat. Sarah Gibbons, Chief Designer at NN/g)

Fri, 04 Sep 2020
1 - 1. What is UX, anyway? (feat. Dr. Jakob Nielsen, the usability guru)

Mon, 10 Aug 2020

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