Customer Service Gold Dust Podcast

88 - Ep88: Some Top 2022 Moments of Gold Dust

Gavin Scott, charismatic customer service expert, hosts this weekly podcast where he shares his own experiences of being in the military, of business, of sport and of life, all through the magic of storytelling. Gavin's stories and humour are guaranteed to brighten your day.

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88 - Ep88: Some Top 2022 Moments of Gold Dust

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85 - Ep85: Gold Dust Archive - Bright Ideas with Karl Sandland

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84 - Ep84: Gold Dust Archive - Constant Improvement with Rob Moon

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83 - Ep83: The Art of Listening with Alison Boyle

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82 - Ep82: Gold Dust Archive - Think Wow with Rebecca Brown

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81 - EP 81: Gold Dust Archive - The Benefits of Mystery Shopping with Elaine Lee

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80 - EP 80: Gold Dust Archive - Conquering Mediocrity with Jamie Thorpe

Wed, 19 Oct 2022
79 - EP 79: Gold Dust Archive - A Rockstar's Guide to Building a Long-Lasting Customer Experience Success with James Dodkins

Wed, 12 Oct 2022
78 - EP 78 - Gold Dust Archive - Digital Transforming CX with Diane Magers

Wed, 05 Oct 2022
77 - Ep77: My Top Moments of Monologue Magic

Wed, 28 Sep 2022
76 - EP 76: My Top 5 Moments of Gold Dust

Wed, 21 Sep 2022
75 - Episode 75: Scaling Customer Service Quickly and Effectively with Luba Chudnovets

Wed, 07 Sep 2022
74 - EP 74: UK Customer Experience Awards 2022

Wed, 24 Aug 2022
73 - EP 73: How Efficient Package Tracking Can Help Customer Service with Irina Poddubnaia

Wed, 17 Aug 2022
72 - EP 72: Cyber Security vs Customer Experience with Aaron Painter

Wed, 10 Aug 2022
71 - EP 71: Are You On Purpose?

Wed, 03 Aug 2022
70 - EP 70: How To Rearrange Your CX Life with Claire Boscq

Wed, 27 Jul 2022
69 - EP 69: Cruising Through Customer Service with Al Hughes

Wed, 20 Jul 2022
68 - EP 68: The Importance of Giving Compliments

Wed, 13 Jul 2022
67 - EP 67: Contact Center Secrets with Matt Beckwith

Wed, 06 Jul 2022
66 - EP 66: Getting the Little Things Right in Customer Service

Wed, 29 Jun 2022
65 - EP 65: Best Ever Customer Service in the Hospitality Industry

Wed, 22 Jun 2022
64 - EP 64: Creating Customer D.E.L.I.G.H.T!

Wed, 15 Jun 2022
63 - EP 63: Developing Your Mindset

Wed, 08 Jun 2022
62 - EP 62: Telecommuting in the Customer Service Industry with Kate Brouse

Wed, 01 Jun 2022
61 - EP 61: The Benefits of Mystery Shopping with Elaine Lee

Wed, 25 May 2022
60 - EP 60: Location-Planning with Sarah Hitchcock

Wed, 18 May 2022
59 - EP 59: Riding the Waves with Natasha Ratanshi-Stein

Wed, 11 May 2022
58 - EP 58: Rick DeLisi

Wed, 04 May 2022
57 - EP 57: Think Wow with Dan Brown

Wed, 27 Apr 2022
56 - EP 56: Creating VIP Customer Experience with Carolene Méli

Wed, 20 Apr 2022
55 - EP 55: Reconnecting The Customer Experience with Mads Fosselius

Wed, 13 Apr 2022
54 - EP 54: Accelerating Your CX Journey with Nate Brown

Wed, 06 Apr 2022
53 - EP 53: Digitally Transforming CX with Diane Magers

Wed, 30 Mar 2022
52 - EP 52: Three Key Things That Will Drive Improvement Onward and Upwards with Jimmy Hosang

Wed, 23 Mar 2022
51 - EP 51: Predictive Analysis with Hrushi Kulkarni

Wed, 16 Mar 2022
50 - EP 50: Overnight "Celebrity Service" with Geoff Ramm

Wed, 09 Mar 2022
49 - EP 49: Think Wow with Rebecca Brown

Wed, 02 Mar 2022
48 - EP 48: A Rockstar's Guide to Building a Long-Lasting Customer Experience Success with James Dodkins

Wed, 23 Feb 2022
47 - EP 47: Bright Ideas with Karl Sandland

Wed, 16 Feb 2022
46 - EP 46: Service Operations with Alec Dalton

Wed, 09 Feb 2022
45 - EP 45: Life's Too Short, Do What You Love For A Living!

Wed, 02 Feb 2022
44 - EP 44: Think Simple Win Big with Doug Bennett

Wed, 26 Jan 2022
43 - EP 43: Customer Success Strategies with Ryan Noakes

Wed, 19 Jan 2022
42 - EP 42: How To Show Genuine Interest In Your Customers with Graeme Forbes

Wed, 12 Jan 2022
41 - EP 41: Acheiving Your Goals in 2022

Wed, 05 Jan 2022
40 - EP 40: Importance Of Understanding Why Do Customers Complain with Jonathan Mantle

Wed, 29 Dec 2021
39 - EP 39: Conquering Mediocrity with Jamie Thorpe

Thu, 23 Dec 2021

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